dotSec has provided PCI DSS-compliant and ISO 27001-certified Managed SOC, SIEM and EDR services for 15 years. dotSec’s Australian Managed SOC service brings together advanced log analytics, threat detection and expert investigation to give organisations a clear, real-time view of what’s happening across their environment.
At the core is our Managed SIEM (MSIEM) platform, built on Splunk Enterprise Security, which continuously collects telemetry, correlates events, identifies suspicious activity and supports rapid, evidence-led response. Endpoint activity (for near-real time endpoint detection, alerting and response) is covered by CrowdStrike EDR, providing deep visibility and rapid-containment capability on hosts wherever they are.
dotSec’s Secure AI-Integrated Notable Triage (SAIINT) delivers dotSec-developed triage assistance that is based on the analysis of client-specific notable history, greatly improving analyst response time and accuracy.
Our service is delivered by engineers who are Splunk Enterprise Security certified, and who have a deep experience in PCI DSS, ISO 27001 and incident handling. This allows dotSec to deliver managed SOC services that focus on the outcomes you need: Faster detection, better decisions and targeted containment.
Managed SOC, SIEM and EDR services work together to give organisations continuous visibility, rapid detection and reliable investigation of security events.
Endpoint Detection and Response (EDR) focuses on what’s happening right now on your laptops, servers and workstations.
Tools like CrowdStrike Falcon analyse processes, behaviours and system activity in near-real time. This allows the EDR to assist by identifying credential theft, malware execution, persistence mechanisms and other attacker techniques within seconds.
Managed EDR integrates managed EDR and managed SIEM but funnelling the EDR logs into the SIEM for greater, cross-organisational visibility, and increased context for incident-response scenarios.
Specialist analysts validate alerts, reduce false positives and intervene quickly when something suspicious appears
Security Information and Event Management (SIEM) provides the long-term, organisation-wide view that endpoint tools can’t offer on their own.
A managed SIEM ingests logs from identity systems, cloud platforms, firewalls, network devices and applications, correlates events, highlights anomalies and produces compliance-ready reporting.
This uncovers issues that develop over hours or weeks, issues such as authentication misuse, data staging, DNS anomalies, insider activity and configuration drift.
And that in turn allows your organisation to respond effectively and in a timely manner, even to attacks which may be classed as ongoing or advanced and persistent.
dotSec’s Managed SOC unifies the capabilities of MDR and MSIEM, and supports those capabilities with:
CrowdStrike Falcon underpins our MDR capability, identifying suspicious processes, credential misuse, ransomware behaviour and attacker tradecraft within seconds. This dramatically reduces the opportunity for lateral movement and attacker persistence. Splunk Enterprise Security provides the other half of the picture: centralised log ingestion, analytics, event sequencing, asset and role-based correlation, and the reporting needed for governance and assurance.
When combined, the two give you a defence-in-depth capability that neither system can achieve on its own. Endpoint alerts gain full environmental context through SIEM analysis, and SIEM anomalies can be confirmed or dismissed using endpoint telemetry. This integrated model delivers a stronger, more reliable and more cost-effective alternative to standalone tools or generic managed SOC offerings.
Overarching the SIEM service, dotSec’s Secure for AI-Integrated Notable Triage (SAIINT) delivers dotSec-developed, AI triage assistance that is based on the client-specific knowledge and context, greatly improving analyst response time and accuracy.
The result? A managed SOC, SIEM, SAIINT and EDR service that forms a defence-in-depth detection capability shaped by DotSec’s 15 years of Managed SOC experience, and 25 years of expert, practical cyber service delivery, and that delivers faster detection, fewer false alarms and complete, confidence-building visibility across your environment.
In summary, probably less than you would imagine but a better question to answer is: Where is the value?
Our managed SOC services deliver continuous monitoring and analysis using Splunk ES and CrowdStrike Falcon, supported by a dedicated team operating under strict SLAs. Every event is handled through a transparent ticketing process with a full Responsibility Allocation Matrix (RAM) and reporting aligned to cyber-insurance, PCI DSS, ISO 27001 and CPS 234 requirements.
By contrast, building and operating your own SOC is far more complex than most organisations expect. Maintaining SIEM pipelines, tuning correlation searches, managing endpoint policies, conducting threat hunting, reviewing alerts, and generating audit-ready reporting requires specialist skills and a team large enough to sustain 24×7 operations. Many businesses attempt an in-house model, only to discover that the workload outpaces the capacity of even well-qualified engineers. DotSec’s integrated MSIEM and MDR service provides enterprise-grade capability without the staffing burden.
Unlike commoditised SOC services that rely heavily on offshore analysts and generic response playbooks, DotSec’s detection logic is shaped by two decades of real-world work: security assessments, penetration tests, PCI and ISO audits, incident investigations, and red-team engagements. Our analysts understand how attackers behave in practice, not just in theory, and tune the environment accordingly. This delivers fewer false positives, faster confirmation of real incidents and clearer, more actionable reporting.
Licensing efficiency is another significant advantage associated with a managed SOC service. Through our Splunk and CrowdStrike MSSP partnerships, customers can access discounted licensing and hosting arrangements that are difficult to achieve independently. In many cases, the engineering-services cost of the managed soc service generally ends up being less than one FTE in total cost, and that is for an around-the-clock SOC with SIEM, MDR, analytics, threat hunting and reporting included!
| Capability | In-house SOC | DotSec MDR+MSIEM |
|---|---|---|
| People & coverage | One engineer, business hours only | Full SOC team, 24×7×365 |
| Skills | Broad but shallow; limited Splunk/Falcon expertise | Deep SIEM + MDR skills; PCI/ISO experience |
| Deployment | 4–12 weeks depending on maturity | ~2 weeks including HA & DR |
| Licensing | 100% RRP | MSSP-preferred pricing |
| Threat hunting | Infrequent, reactive | Continuous, behaviour-driven |
| Reporting | Basic, technical | Tiered, risk-focused, executive-ready |
| Total cost | $RRP licenses + $FTE for team of at least three + $Training | Often less than one FTE equivalent for full service |
dotSec stands out among other managed SOC and SIEM companies in Australia for a couple of important reasons:
Many SOC providers promote “SIEM + EDR” simply because those tools appear on a sales checklist. DotSec’s MDR+MSIEM capability is different because it is designed around how attackers actually behave in real environments, not how vendors describe them.
Our detection logic is informed by more than 25 years of incident response, penetration testing, red-team operations and compromise assessments across government, legal, financial and utilities sectors. We see real attacker trade craft every week: authentication misuse, lateral movement through identity systems, persistence mechanisms hiding in legitimate tools, and behavioural sequences that unfold over days, weeks or longer.
This experience shapes how we tune Splunk Enterprise Security, how we interpret CrowdStrike detections, and how we sequence evidence across systems.
Our MDR service is not just automated CrowdStrike alerts. It includes SIEM integration, human verification, adversary-pattern analysis, context enrichment and prioritisation by engineers who understand root cause and impact, not just severity labels. Similarly, our managed SIEM service is not a generic offshore log-monitoring function: We use the Splunk Enterprise Security Content (ESCU) repository (around 2000 detection rules), dynamic alert prioritisation based on asset criticality, threat-intelligence sources and custom detections built from the real incidents we’ve handled
The result is a unified detection capability that reliably identifies attacker intent, not just symptoms. This drastically reduces false positives, shortens dwell time and gives organisations confidence that their SOC capability is aligned with real-world threats, not theoretical ones.
Many SOC providers talk about compliance, but very few operate under the same level of audited assurance that they expect their customers to meet. DotSec is both ISO 27001-certified and a long-standing PCI DSS-compliant service provider, meaning our managed SOC operates inside a formally governed, independently audited security management system. Our processes, technical controls, supplier arrangements, logging retention, incident-handling procedures and change management are not marketing claims. For example, our controls are audited every year as part of our PCI DSS and ISO 27001 compliance programs.
Because we deliver PCI DSS, ISO 27001, CPS 234 and Essential Eight advisory services to clients, we understand compliance from both sides: implementing controls ourselves and guiding clients through theirs. That dual perspective means our reporting, detection logic and incident-handling workflows naturally align with insurance, audit and assurance expectations.
This level of operational governance also affects how we deploy and maintain SIEM and MDR infrastructure. High-availability architecture, customer-specific (not shared) DR-capable deployments, accountable documentation, log-retention guarantees and strict data-governance boundaries are standard, not premium add-ons. Customers get a SOC that is auditable, transparent and defensible and dotSec’s certification translates into reduced assurance friction, smoother audits, and fewer surprises for executives and risk managers.
Many “managed SOC providers” rely on multi-tier offshore analysts who work from playbooks, escalate everything that looks unusual and lack the authority or expertise to make real decisions. DotSec’s model is the opposite: the team monitoring your environment are the same kinds of engineers who build, assess and secure complex systems in the field.
Our team includes Splunk Enterprise Security specialists, CrowdStrike MDR operators, senior incident responders, penetration testers and compliance experts who work directly on customer systems. That means when an alert fires, it’s reviewed by someone who understands infrastructure, IAM, cloud architectures, adversary behaviour, and business impact; not an entry-level analyst following a script.
Customers benefit immediately from this staffing model. False positives drop sharply because our engineers know what “normal” looks like in real environments. True positives are identified faster because our team understands attack sequences, privilege relationships, log subtleties and behaviour anomalies. Reports are clear, actionable and contextualised because they’re written by people who do the work, not by a ticketing bot that outputs canned language.
This high-skill model scales efficiently: Clients achieve greater cost-effectiveness, better visibility and faster detection, thanks to DotSec’s MSSP licensing, automation capability and 24×7 coverage. And because all operational work is performed by experienced engineers within Australia, customers gain genuine partnership and continuity, not the traditional SOC experience of rotating offshore analysts, inconsistent findings and endless “please provide more information” escalations.
Good security comes from capability and partnerships and dotSec is a proven managed SOC and SIEM partner. You won’t need to overhaul your stack to improve your monitoring and alerting outcomes, just extend what you already have. Whether you want stronger detection, better reporting, insurance-ready evidence or full 24×7 coverage, DotSec can help you get there quickly and with far less effort than building it yourself.
Let us look at your environment, discuss your requirements, and map out what a managed MDR+MSIEM service would deliver for your team.