We only collect personal information that you explicitly provide us with, and that is reasonably necessary for, or directly related to, our functions or activities. Personal information may include, but is not limited to, your name, address, email address, phone number, date of birth, and payment information. We collect personal information directly from you when you:
We may also collect personal information from third parties such as our customers and business partners, where it is reasonably necessary or appropriate.
We use your personal information for the primary purpose for which it was collected or for secondary purposes that are related to the primary purpose, and where it would be reasonably expected by you. These purposes may include:
We may disclose your personal information to third parties, including but not limited to:
We will take reasonable steps to ensure that the recipients of your personal information are bound by privacy obligations that are consistent with the APPs.
We are committed to safeguarding your personal information from unauthorized access, use, disclosure, or alteration. We implement a variety of physical, electronic, and procedural security measures, including encryption, access controls, and secure storage.
We will never sell, deal in or exchange your personal data with a third party for our own gain.
In the event of a data breach, we will take all reasonable steps to mitigate the impact and notify you as required by law.
You have the right to request access to and correction of your personal information held by us. To make a request, please contact our Privacy Officer at [Email Address]. We will respond to your request within a reasonable time frame and may charge a reasonable fee for providing access or making corrections, where permitted by law.
If you have any concerns or complaints about our handling of your personal information, please contact us using the contact form on our web site. We will investigate your complaint and provide a written response to the email address that you provide us, within a reasonable time frame.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this policy to stay informed about how we protect your personal information. Your continued use of our website, products, or services after any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with any part of the updated policy, please discontinue using our website or services.
DotSec will never knowingly transfer any of your personal data to any location outside Australia, and we will make all reasonable attempts to ensure that our third-party service providers retain all of DotSec’s data (including your personal data) in data centres that are located in Australia. By providing your personal information to us, you acknowledge that we are not able to and/or are required to guarantee that our third-party service providers comply with the APPs in all circumstances.
If you have any questions, complaints or requests regarding any aspect of our privacy policy, our privacy practices or our handling of your personal information, please contact us using the contact form on our web site.